Oklahoma Relay Toll-Free Numbers
and Customer Support Information
We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.
Oklahoma Relay Team
Headshot of Alice Berry
Alice Berry
Customer Relations Manager II
501-238-3698 (Voice)
800-676-3777 (TTY)
alice.berry@t-mobile.com
Oklahoma Relay Services
A man typing on a TTY.
TTY Relay
711 or
English: 800-722-0353
Spanish: 800-662-4955
TTY Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A man talking on a smartphone.
Standard Phone User
711 or
English: 800-522-8506
Spanish: 800-662-4955
Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A smiling woman listening on a handset and reading captions on a VCO phone.
Voice Carry-Over (VCO)
711 or
English: 866-826-6552
Spanish: 800-662-4955
VCO Customer Service
English: 866-931-9027
Spanish: 800-676-4290
Email: access@t-mobile.com
A DeafBlind man reading braille on a TeleBraille device.
TeleBraille Relay
711 or
English: 800-722-0353
Spanish: 800-662-4955
TeleBraille Relay Support Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A man wearing a headset to listen to the other party and typing on a VCO phone.
Hearing Carry-Over (HCO)
711 or
English: 800-722-0353
Spanish: 800-662-4955
HCO Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
Oklahoma Speech-to-Speech Service
A man holding a phone to his ear and talking.
Speech-to-Speech (STS)
711 or
English: 877-722-3515
Spanish: 800-662-4955
STS Customer Service
English: 877-787-1989
Spanish: 800-676-4290
Email: access@t-mobile.com
Oklahoma Captioned Telephone Services
A smiling man listening and reading on a CapTel phone.
CapTel
Captioning service is available:
English: 24 hours a day, 7 days a week
Spanish: 8 am – 12 am, 7 days a week
CapTel Customer Service
5 Options:
– Press the blue button labeled “Cust Serv” on the CapTel phone or call:
– English: 888-269-7477
7 days, 24 hours
– Spanish: 866-670-9134
Monday-Friday, 9:00 am – 6:30 pm
– Email: captel@captel.com
Customer Profile
An open laptop showing the TRS Customer Profile webpage.
Customer Profile
English: 800-676-3777
Spanish: 800-676-4290
STS: 877-787-1989
Email: access@t-mobile.com
Sprint IP Relay
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
T-Mobile IP Relay and T-Mobile IP Relay Mobile app
T-Mobile Accessibility Care:
English: 800-676-3777
Spanish: 800-676-4290
Email: iprelay@t-mobile.com
International Relay
Drawing of a telephone handset next to a globe.
International Relay
711 or any Oklahoma Relay toll-free relay number.
For a standard phone user outside
the US to call a relay user:
English and Spanish: 605-224-1837
Accessibility Care
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
If 711 does not work
711
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.